• NV LIC. 10 CA LIC. 37844

  • Savage and Son Coronavirus/Covid-19 Safety Precautions

    Dear valued Savage and Son customers,
    As the coronavirus (COVID-19) pandemic continues to evolve, we want to assure homeowners and business customers that we are taking all necessary precautions to help keep our customers and employees safe and healthy. During these challenging times, we understand that plumbing issues don’t stop, and we want to ensure that we are taking every necessary precaution to maintain the health and safety of our customer’s homes and businesses.
    Open and Available 24/7:
    As an essential business to Northern Nevada and the Sierra and as the COVID-19 situation evolves, we want to assure you that the safety and hygiene of our employees, customers, and community is our top concern. Plumbers help safeguard our sanitary systems and keep our city’s water clean, and we are here to help support you when you require plumbing services. We are open and operating during our regular business hours and, as always, available for plumbing emergencies 24/7. While the number of families staying at home increases, there is no more critical time than the present to maintain a healthy home, and we are treating every call with heightened diligence. We are taking extra precautions with our Service Technicians to ensure the safety of our employees, customers, and community.
    Safety Measures:
    We have expanded our safety measures in line with the CDC (Center for Disease Control) guidelines to help stop the spread of the virus and required any employees who are experiencing symptoms or have come into contact with someone with symptoms to stay home. 
    Our Service Technicians are practicing the following safety measures when assisting customers on a service call:
    • Each Service Technician will be wearing Personal Protective Equipment (PPE), including masks, gloves, safety glasses, and shoe covers, which are all changed after each service call. 
    • Thoroughly sanitizing the work area within the home.
    • Washing hands frequently for 20 seconds with soap and water and also using hand sanitizer
    • Disinfecting the tools, vehicles, and equipment between each service call.
    • Maintaining social distancing, eliminating any physical contact with the customers, and requesting our customers to sign the paperwork with their own pen.
    • In order to reduce time spent at customer’s homes, we are requesting all customers who are experiencing plumbing issues and in need of service to email us a video at service@savageandson.com so our team can help diagnose the issue before scheduling the service call.
    Customer Service:
    Our friendly Customer Service staff will work with you to understand the issue you are experiencing. Our customer service representatives are asking if anyone in the home is symptomatic of the illness before the service call being scheduled. 
    In some plumbing circumstances, the Service Technician won’t need to enter the home and could access the issue from outside of the home, depending on the issue and the layout of the structure. 
    Now and always, we want you to be confident in knowing that we will be here to help you, especially during these challenging times. We understand times are uncertain, but we don’t want small problems to turn into big plumbing issues. We will always be here for our community when it needs us, because that’s the Savage Way, and it has been since 1893. 
    If you are experiencing issues, please call us at (775) 828-4193 and email us a video of your issue to service@savageandson.com.
    We are available to help 24/7!

    Posted: 04/02/20 by

    Washlets – Safe, Environmentally Friendly, Economical

    According to Business Insider, “Americans use over 34 million rolls of toilet paper every day, or equivalent to 15 million trees per year”, which wastes our valuable resources that lead to environmental impacts.

    Washing your body with water is effective, comfortable, and refreshing, and it works the same way with a TOTO Washlet or bidet!

    If you are interested in a Washlet for your home, you can place an order with our Showroom, and we can install it for you! We are offering $20 off our installation of the Washlet. Call us at (775) 828-4193 for more information!

     

    TOTO S550e Washlet Features:

    • EWATER+® on wand and bowl
    • WASHLET cleansing with 5 spray settings
    • Premist on the bowl before each use
    • Built-in air deodorizing system
    • Auto open/close
    • Night Light
    • Adjustable water and seat temperatures
    • Warm-air dryer
    • Easy-to-read illuminated remote control
    • Convenient magnetic wall mounted cradle
    • Compact and slim design
    • 2-user personal memory settings
    • Self-Cleaning Water Wand
    • Instantaneous water heating
    • WASHLET fits only WASHLET+ model toilets
    • Available with AutoFlush Compatibility (See Available Options above)

    Posted: 03/31/20 by

    Savage and Son COVID-19 Response

    There is no doubt that the COVID-19 pandemic has had a dramatic impact on the global community. We understand that our plumbing services are typically required in special and emergency circumstances. Unfortunately, plumbing issues don’t stop during challenging times, even though it feels like the rest of the world does.

    As an essential business to Northern Nevada and the Sierra and as the COVID-19 situation evolves, we want to assure you that the safety and hygiene of our employees, customers, and community is our top concern. Plumbers help safeguard our sanitary systems and keep our city’s water clean, and we are here to help support you when you require plumbing services.

    As Nevada’s Oldest Contractor and leaders in the industry, we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more people and families required to social distance and remain in their homes. While the number of families staying at home increases, there is no critical time than the present to maintain a healthy home, and we are treating every call with heightened diligence. We are taking extra precautions with our Service Technicians to ensure the safety of our employees, customers, and community.

     

    1. All of our service technicians are equipped with masks, gloves, and shoe covers to be worn when entering a customer’s home or business. All areas are being sanitized and our tools are being sanitized between each service call.
    2. Our employees have been required to stay at home if they are feeling sick, or have come into contact with anyone with symptoms of fever, shortness of breath, or cough.

    We understand the uncertainty during this time and the demand for toiletry products. We urge you to avoid flushing paper towels and any non-toilet paper products for the safety of your home’s piping systems and our city’s sanitation system.

    Now and always, we want you to be confident in knowing that we will be here to help you, especially during these challenging times. We will always be here for our community when it needs us, because that’s the Savage Way, and it has been since 1893.

    Posted: 03/31/20 by

    The Savage Way

    We’ve been doing business the Savage Way since 1893. The knowledge, the precision, the innovation, the care for our community, and our commitment to doing the right things the right way, that’s The Savage Way.

    Posted: 02/20/20 by

    We’re Hiring! Revit/CAD Technician

    We’re Hiring! Revit/CAD Technician

    We’re Hiring and looking to fill a position for a highly-motivated Revit/CAD Technician to add to our talented CAD/BIM Department. This is a full-time, entry-level position and will fill an immediate need in our department directly working on industrial and commercial Plumbing, HVAC and Piping projects. Please share with anyone who may be interested! All qualified applicants can apply through Indeed:

    Apply Here! 

    Posted: 01/07/20 by

    Homeowner’s Tip: Keep the Holiday Cheer by Keeping your Pipes Clear!

    Homeowner’s Tip: Keep the Holiday Cheer by Keeping your Pipes Clear!

    ‘Tis the season for extra visitors in your home, whether it be family visiting or if you hosting a fabulous holiday party with some friends. And just as the highways will increase in traffic, your home’s pipes will also have more traffic, and we want to give you some preventative tips to reduce the risk of traffic jams. 

    Kitchen:

    There is always that one family member who foolishly puts 10 pounds of potato skins down the disposal, and it’s always a nightmare! In the next few weeks, you and your kitchen are probably working on overtime, and your pipes will be working just as hard! If you are unsure of how to care for your garbage disposal or kitchen sink check out our blog on Disposal Care

    But here is a shortlist of the Kitchen Dos and Don’ts:

    Don’ts:

    • Don’t put anything down the disposal that you wouldn’t feed to a baby
    • Don’t put anything down the disposal that you wouldn’t put in a blender
    • Don’t put any grease, oils, or fats down the disposal! 
      • This will cause instant clogs in your pipes, and even faster in our cold northern Nevada temperatures during the Fall/Winter months.

    Do’s:

    • Utilize a drain trap! That’s a sure way to prevent clogs in your sink!
    • Scrape as much food as you can in the trash can first!

    Bathroom:

    It is probably one of everyone’s worst nightmares, using the restroom during a party and the bathroom clogs! To save your guests the embarrassment and the hassle of you dealing with a major party fail here are some helpful preventative tips:

    Do’s:

    • Supply a lower ply of toilet paper. 
      • Sometimes the thickness of the toilet paper can even cause a clog, and if you plan to have a lot of people at your house and have limited bathrooms available, toilet paper can easily cause clogs.
    • Post a sign asking guests to refrain from flushing anything other than toilet paper down the drain.
    • Have your clean up items readily available in case a clog happens while you are hosting so can quickly manage the issue and get back to the party.

    But if a crisis happens to hit, we have 24/7 Emergency Services and we’re here to help solve your issue!

    Call us at (775) 828-4193 and one of the trusted and skilled plumbing technicians will be there to help!

    Posted: 12/18/19 by

    Homeowner’s Tip: When is it time to invest in a new Water Heater?

     

    Homeowner’s Tip: 

    When is it time to invest in a

    new Water Heater?

    Water Heaters are the type of household equipment that you don’t think about until it isn’t working, and usually, it’s when you need it most. Our company has evolved with the times and growth of northern Nevada and the Sierra, and we’ve been helping keep homes warm and the water flowing hot and cold since for over 126 years. We repair and install both residential and commercial tank and tankless water heaters. 

    Have you been experiencing issues or multiple repairs to your water heaters? Do you even know how old your water heater is? If your water heater is more than ten years old, it’s definitely time to consider investing in a new water heater. 

    Determining the Age of Your Water Heater:

    A standard water heater will typically have a life span from about 8-10 years, depending on which make and model. Angie’s List has a helpful list for determining the age of your water heater at home.

    “It’s crucial to know the age of your water heater. Find the age by looking for the serial number on the manufacturer’s sticker on the upper portion of the water heater. The serial number contains the date that the water heater was manufactured. But it won’t look the way a date is normally written. Instead, the serial number will have a date code such as “F051052638”.

    F is for the month, and F is the sixth letter in the alphabet, so it represents the sixth month, June. Next, the first two digits of the serial number are 05, which represents the year, 2005. So this water heater was made in June 2005. Each manufacturer has a similar date code, and they can vary; check the manufacturer’s website to learn more.”

    Most people will not know if their water heater is about to fail. 

    Here are some symptoms that you will need a water heater replacement or repair: 

    • Rusty Water
    • Rumbling and Noise
    • Water Around the Water Heater
    • Corrosion Around the Base
    • Rising Heater Prices
    • Too Many Repairs

    Benefits of a well-working Water Heater: There are obvious benefits to having a functioning water heater, you will save money and energy in your home, have hot water when needed, and reduce the risk of leaks and further damage to your home.

    Saving Energy and Money: Most water heaters carry an ENERGY STAR® certification. Some water heaters can be programmed only to operate when needed, saving energy and work in high efficiency. These models may have a higher cost, but your return on investment will be appreciated in the long run.

    Always Hire a professional – Nowadays you can shop online, watch Youtube, or get a new water heater from a big box store to install it yourself, and it’s really tempting. But installing a water heater yourself can cause serious risks to you, your home, or business. You can relax and let one of our professional technicians install it for you – because peace of mind is priceless! We stand by our work and do it right the first time; you can take one more thing to do of your list and know that Savage and Son has you covered. 

    As the winter months quickly approach, make sure you are aware of the age of your water heater, know the symptoms of a failing water heater, and if it requires repair or replacement, just know that Savage and Son will be there to help you find the right model for your home and budget. Our skilled technicians will ensure that it’s installed correctly, honestly, and efficiently – because that’s the Savage Way, and it has been since 1893!

    Give us a call at (775) 828-4193 to discuss your options for a new water heater or repairs on your existing model! We repair and install all makes and models for all residential and commercial tanks and tankless water heaters.

    Posted: 11/30/19 by

    Homeowner’s Tip: What Not To Flush

     

    What is your worst nightmare when you are hosting people at your home? One of the most common responses is when a toilet clogs, and the water overflows all over the bathroom. Unless you have a faulty toilet flapper, there is a clog or jam in your drain trap, or something was improperly flushed. 

    The drain trap is the u-shaped bend in the pipes. Plumbing systems work based on gravity, so if there is a clog, it will not allow the water to continue to move down the pipes. Clogs can come from flushing foreign objects, basically anything other than human waste, water, cleaners, and toilet paper down the toilet. But clogs aren’t the only reason you should not flush any foreign objects down the toilet, and it also prevents environmental disasters and human and animal safety risks. 

    So what happens after you put something in the toilet, down your sink, or your shower drain? Here in the Reno-Tahoe area, the water that flows through our plumbing systems either flows into a septic tank or the community sewer system. Most homes in Reno are on sewer lines or septic systems. We have all heard the horror stories of clogged septic tanks, which are gross, embarrassingly messy, costly, and time-consuming. Being plumbing technicians, we have listened to a misconception about what people think they can and cannot flush down the toilet. 

    Even if you don’t have a septic tank at your house, it is the responsibility of the homeowner/tenant to avoid disposing of items that can cause damage to our municipal sewage treatment facilities. It can cause devastating effects environmentally, economically, and for the safety of the community’s health. 

    Here’s a quick list of things you should NEVER flush down the toilet:

    • Baby Wipes, Personal Hygiene Wipes, Makeup Wipes, Cleaning Wipes – Even if labeled FLUSHABLE

    There are misconceptions and false advertisements of “flushable” wipes. These wipes are NOT flushable! “Flushable” wipes have caused significant problems for sewage treatment centers, and are now being told to change the name to disposable. Just because it says “flushable” doesn’t mean you are supposed to flush them! Frequently, household plumbing is not the first thought at the moment, but flushing wipes will cause MAJOR issues!

    • Facial Tissues and Paper Towels

    We all know that paper towels are made with stronger materials, but did you know that tissues are made of stronger fibers than toilet paper? Most think that flushing kleenex or facial tissues are okay, but the material is different than toilet paper and does not break down the same way. It will clump and cause clogs down your home’s pipes.

    • Diapers/Feminine Products

    Diapers, tampons, and pads are all made with cotton and designed to be absorbent and withhold liquid, once flushed these would fill up with water and instantly clog your pipes and could be absolutely devastating to plumbing systems.

    • Hair

    Just as hair clogs in your shower, it should never be flushed because the hair will never break down in the water and will clog your pipes. 

    • Cotton Swabs, Toilet Scrubbing Pads

    The absorbent nature will collect water and then clog the pipes.

    • Pet Excrement, Cat Litter

    Pet waste and cat litter have toxins that are not biodegradable by the chemicals in our water treatment facilities and can cause serious health risks for our community’s water.

    Other items to NEVER Flush

    • Fats, Oils, Grease, and Food Scraps from the Kitchen
    • Dryer Sheets
    • Cigarette Butts
    • Dental Floss
    • Condoms
    • Pills – can breakdown and contaminate our water and cause risks for humans and wildlife
    • Band-Aids
    • Anything Plastic
    • Hazardous Materials
    • Paint and Paint Thinner
    • Coffee Grounds
    • Toys
    • Gum
    • Bleach – when using it in high volumes it can be too harsh on your pipes
    • Contact Lenses

    Even toilet paper can cause a clog! Some of the older piping systems in our area can’t handle the thicker ply paper. The eco-friendly brands of toilet paper will disintegrate better than the other brands. Homeowners insurance does not cover clogs, but the good news is most plumbing problems can be avoided with some knowledge, preventative practices, and maintenance.

    Since 1893 we have been here to help safeguard our community from devastating costs, health and safety risks for humans and wildlife, and lasting environmental effects. It’s our job, as Nevada’s Oldest Contractor and Reno Plumber, to provide our customers with the education and tools they need to keep their homes’ plumbing system safe and clean, to therefore maintain a healthy and clean community, because that’s the Savage Way! 

    If you ever have a plumbing emergency we are available to help you 24/7, call us at (775) 828-4193!

    Posted: 11/17/19 by

    Homeowner’s Tip: Winterizing Your Home

    What is Winterization?

    Winterization is the process of preparing your home’s plumbing system for extreme temperatures to prevent pipes from freezing. 

    For homes in the Reno/Sparks and Lake Tahoe area, it’s impossible to forecast how intense the winter season will be, so it is always essential to take precautions that can prevent pipes bursting in your full-time or vacation home.

    • Make sure you know where the shut off valves are, most plumbing fixtures have these. If you are experiencing pipes bursting or plumbing issues, stop the flow of water by utilizing the shut off valve at the fixture or located outside.
    • Disconnect exterior hoses from hose bibs and let the water drain
    • Keep the home’s heat at a minimum of 55 degrees to prevent your pipes from freezing in cold temperatures. It may seem nice to save some money on the heating bill, but it keeps the temperature of the water pipes above freezing and prevent it from becoming ice expanding in the pipes, and then bursting the home’s pipes.

    If you plan to leave your house for an extended vacation or leave it vacant for the winter, it is vital to get your home’s pipes winterized. Our skilled technicians can help you get it your pipes insulated and your home winterized so you can feel confident that it was done safely and correctly for the season. 

    If you turn on your pipes and nothing comes out, there is a major problem happening with your home’s pipes. Turn it off, and call us right away, we have 24/7 Emergency Services that will always be there to assist you when needed, that’s the Savage Way!

    We’ve been solving plumbing issues since 1893, and we’re here to help you, call us today at (775) 828-4193! 

     

    Posted: 10/29/19 by

    Protect Your Reno-Tahoe Home’s Water All From Your Phone!

    Secure your home’s water and protect it from leaks and bursting pipes – all from your phone!

     

    One of the reasons we all love living in the Reno-Tahoe area is to be able to experience all four seasons. But while we enjoy the versatility of weather, our homes have to be equipped and prepared for a lot of adjusting temperatures and changing seasonal climates. 

    As temperatures drop, the pressure of our air and water fluctuates, constricts, and contracts. This is something important for residents of the Reno-Tahoe region to be aware of to ensure the safety of the piping and the home.

    “Bursting water pipes are a major concern when winter temperatures drop. But why do the pipes burst? It’s all about pressure. As water becomes ice, this causes an immense amount of water pressure to build between the ice blockage and fixtures — eventually, causing the pipe to burst under the pressure.

    Flo by Moen alerts to pressure and temperature changes in the water, which can help avoid catastrophe. Water pressure in your home is like blood pressure in your body. As high blood pressure puts stress on parts of your body and can cause serious problems, the same is true for the home — high water pressure is serious stress being applied to the entire home’s plumbing. Left untreated, high water pressure can cause bursts in pipes, fixtures, and appliances. Just like a balloon when there’s too much air pressure… BURST!” – Moen

    When the weather and temperature changes, you will want to know what is going on behind the wall, and now you can monitor your home’s water systems from your smartphone or tablet! The Flo by Moen offers an all-in-one security system for your home’s water that will help prevent water damage, leaks, and waste as small as a drop per minute. Flo is installed on the main water supply line of the home and proactively looks for leaks and other vulnerabilities. If your Flo by Moen smart valve detects a leak in your home’s water system, push notifications will be sent to your smartphone via the Flo by Moen app available on iOS and Android, giving you the ability to shut off the water remotely! The system is also capable of sending text messages, emails, and calls to users.

    Some people may already be proactive about this and have leak detectors for their home, but what good is leak detection if you can’t turn off the water?

     Flo will help you detect issues such as damage, burst pipes, mold behind walls, and unexplained water bills. 

    You can feel at ease knowing that you can check on your home from anywhere that you can connect, and if something is leaking, you’re able to turn off your home’s main water line home in the Reno-Tahoe. And, if something catastrophic were to happen and you aren’t able to connect, Flo is smart enough to turn it off itself! 

    “Most water meters (and leak detection systems) can’t detect small drips of water. That’s problematic because those small drips are key early indicators of big problems like pipe bursts, and those same small drips can equate to more than 100,000 gallons per year of water released behind walls, in ceilings or underneath slabs, which can cause mold and other problems”. – Moen

    “Water damage in homes is a leading cause of preventable homeowner’s insurance claims every year, more likely than theft and fire damage combined. Flo by Moen’s water monitoring and shut-off system is proven to reduce the likelihood of major water damage dramatically”. – Moen

    Are you interested in getting a Flo installed at your home and having the ability to monitor what’s going on behind your walls?

    Give us a call to schedule your appointment in our Showroom today to learn more information, order, and have it installed by our skilled technicians and be that much closer to having one less thing to worry about!

    Schedule your FREE Estimate today by calling (775) 828-4193!

    Posted: 08/18/19 by

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